CAN I BUY INDIVIDUAL GIFTS?
We specialise in pre-packed and custom curated gift boxes so unfortunately are unable to offer individual gifts.
CAN I BUILD MY OWN GIFT BOX?
YES! Our custom build service allows you to do just that. Working with exceptional brands is what we do. All so we can deliver the finest of gifts to you. Shop many gifts in ONE place.
HOW WILL MY GIFT BOX(ES) BE PRESENTED?
All gifts are packaged in a beautiful signature keepsake box or hamper of your choice (without pricing information) and tied with a grosgrain ribbon. If you have something else in mind, get in touch here or via chat to discuss. Please note for delicate items (such as glass or breakable items), we wrap them to protect them during transport.
I WANT AN ITEM WHICH ISN'T FEATURED ON YOUR SITE?
Not a problem! Get in touch here or via chat, let us know what you have in mind and we'll see what we can do.
CAN I SEND DIRECTLY TO THE RECIPIENT?
You sure can. Just select the 'gift' option at the cart page and follow the instructions to add the recipient's address in the 'shipping address' field at checkout. If you have multiple orders you'd like to send directly to different recipients, please get in touch here or via chat with your order number and request after checkout.
CAN I ADD A NOTE TO MY GIFT BOX?
Yes, all gift boxes come with a thoughtful card available with a preset message (choose at cart) or left blank for you to add your penmanship to for an even more personal gifting experience.
HOW MANY GIFTS CAN I FIT IN A BOX?
Black / White gift box: max 4-5 gifts
Wicker Hamper: max 6-7 gifts
CAN YOU HELP ME PUT TOGETHER A GIFT BOX / DO YOU OFFER A CONCIERGE SERVICE?
We sure do. If you're pushed for time or just can't decide what to get, drop us an email or instant message letting us know who/what you're shopping for and we'll take it from there.
DO YOU OFFER CORPORATE GIFT BOXES?
We do! We'd love to work with you to design the perfect gift for your employee(s) or client(s) so please feel free to get in touch with us here or via chat.
DO YOU DO WEDDING WELCOME GIFT BOXES?
Absolutely! We'd love to work with you to design the perfect gift for your wedding guests so please feel free to get in touch with us here or via chat.
HOW LONG WILL MY DELIVERY TAKE?
|Courier - Standard||1-3 working days after shipping||£5.50|
|Courier - Next Day||Next working day after shipping||£9.50|
DO YOU DELIVER OUTSIDE UK?
At present we are unfortunately unable to deliver outside mainland UK (sorry).
CAN I RETURN OR EXCHANGE?
We take care to source quality products from amazing suppliers so that your package arrives in perfect condition. If, however, your package arrives and you find the condition is not as expected, please do get in touch through our contact page.
If you change your mind about your purchase and wish to return it, please note you will be required to pay the postage cost.
Items that are bespoke, personalised, likely to deteriorate rapidly or those that have a broken seal are not eligible for the above. Sales for these items are final.